Help

Press “Sign in” at the top of the page and open “Sign up”. Enter your name, email and a password and tick the boxes. We email you a 6-digit code: enter it on the site and your account opens. Accounts without a confirmed email are deleted after 72 hours.

Check your Spam and Promotions folders. The code works for 15 minutes. You can ask for a new one after a minute, up to 5 times an hour. If nothing arrives at all, ask a human at the bottom of this page.

In the sign-in window choose “Sign in with a code”: we send a code to your account email. To set a new password, open “Reset password”, enter the code from the email and a new password.

aistetika.online is the international site in English, Spanish, Chinese and Japanese. aistetika.ru is the Russian site for Russia, with prices in roubles. You have one account, but each site has its own documents and prices.

Pick the language in the site header. Russian opens on aistetika.ru, the other languages on aistetika.online, and you stay signed in. The language of our emails is in your account: Settings, “Language of site and emails”.

Credits pay for work in the Studio: generations and the AI director. The price of a generation is shown before you start it. A simple reply from the AI director costs 1 credit, bigger tasks more: a video script about 35 credits, cutting a one-hour stream about 132. Before big work the Studio shows an estimate and asks you to confirm. Your balance is in the header next to the star and in your account, under Payments. Credits are not money and cannot be passed to another person.

You get 10 credits when you sign up and confirm your email, and 20 more for finishing the free course “Getting started with AISTETIKA”. The gift is given once per email: signing up again with the same email does not give it again.

Bonus credits last 6 months, paid packs 12 months, Studio subscription credits one month (unused ones carry over one more month), course credits 6 months from the start of the course. We email you 14 days before credits expire. Details: Credits and Refunds.

The AISTETIKA mark is added when at least one bonus credit paid for the generation. With paid credits you can choose “no watermark”.

If a generation fails for a technical reason, the credits return to your balance automatically. If they did not, ask a human and tell us which episode it was.

The AISTETIKA Studio is where an AI director helps you make a video step by step: characters, scenes, story, prompts, frames and video. A project is a series, and each chat in it is one episode with the same characters and style.

The Studio is in a closed test right now and we are opening access gradually. Once it opens for everyone, it will work on the Studio page for anyone signed in.

Finished images and videos appear in the episode chat, where you can download them. Shared characters and style of the project are in the “Project” folder.

Rights to your prompts and uploaded files stay with you. What you must not create and how to handle other people’s faces and voices: AI Content Policy.

The course “Getting started with AISTETIKA” is our gift for signing up: short lessons on how the school and the Studio work. It appears in your account under My courses. Finish it and we add 20 credits.

A lesson is a short video and text with one question at the end. Answer correctly and the lesson counts, then the next one opens. Your progress is in your account.

Enrollment for paid courses is open now. We will email the start date of the cohort and show it in your account. Before the start you can try the first session on the course page. All courses: Courses.

Iris, the school’s AI mentor, reviews each assignment with notes right on the frame.

We will turn on payments before the cohort starts. Prices are preliminary for now and nothing is charged. Prices of courses, the subscription and credit packs: Pricing.

No. By default the Studio subscription does not renew. Automatic renewal starts only if you tick a separate box, and you can turn it off in one step in your account.

In the EU, the UK and similar laws you can withdraw within 14 days and get money back for what you have not used. Unused paid credits are refundable under the credit rules. Ask a human in support from your account and tell us what to refund. We refund within 14 days using the method you paid with. Details: Terms and Credits and Refunds.

Yes. After payment we email you a receipt, and the payment appears in your account under Payments.

Open your account, Settings, “Delete account”: enter your password and confirm that you understand. We delete your name, email, password, enrollments and progress. This cannot be undone.

Payment records are kept without your name and email as long as accounting and tax laws require. A note of the gift given is kept as a hash of your email, so the sign-up gift is not given again to the same email. Details: Privacy Policy.

In your account, under Settings. The name changes at once. For a new email we send a code to the new address: until you enter it, your account email stays the same.

Ask Iris on this page and get an answer right away. If you need a person, press “Ask a human”. The reply comes by email and appears in your account under Support.